FAQ'S

You can purchase tickets online via Eventbrite. Please see our ticket details page for full info. At this time, there are no physical outlets for cash ticket sales.

For any ticket-related issues, please visit https://www.eventbrite.com/support/contact-us

From there, you can call or email with our ticketing customer service team for help.

Yes, children under the age of five are allowed into the vip area with an adult who has paid for vip.

No. We do not offer refunds or exchanges on ticket sales. all artists and scheduled performance times are subject to change. The festival is outdoors and is held rain or shine.

The box office will be located near the main festival entrance.

Box Office Hours:
Saturday: 9:30am – 10pm

The box office will accept a state issued driver’s license, a government issued non-driver id card, military id, or passport. Please make sure to have one of these forms of id with you!

This will be strictly dependent on availability and if we do not sell out beforehand.

No Coolers Or Picnic Baskets

No Outside Food Or Beverages

No Glass Containers

No Strollers

No Video Cameras Or Go Pros

No Audio Recording Devices

No Laptops Or Tablets

No Professional Cameras Or Cameras With Removable Lenses

No Selfie Sticks

No Lasers Or Laser Pointers

No Drones

No Umbrellas

No Hula Hoops Or Totems

No Balloons Or Beach Balls

No Confetti Or Glow Sticks

No Aerosol Cans

No Whistles Or Air Horns

No Fireworks Or Explosives

No Musical Instruments Of Any Kind

No Bags, Backpacks, Draw-string Bags Or Duffle Bags

No Weapons Of Any Kind

No Drugs Or Drug Paraphernalia

No Pets (With Exception Of Documented Service Animals)

No Unauthorized Vending Or Advertising

*** We Do Not Provide On-site Storage For Prohibited Items. ***

What Is Allowed In?

You Can Bring One Refillable (Not Glass) Water Bottle In Addition To A Factory Sealed Bottle Of Water (20oz Max)

– Water Refill Stations Will Be Provided By Our Partnership Hinkley Springs Water Company!. Look For The “Hydration Station” Activation On Site To Hydrate!

Cellphones

Sunscreen (Non-aerosol)

Binoculars

Small, Point-and-shoot Digital Camera

Hats And Sunglasses

Earplugs

Light Blankets And Towels

We Strongly Encourage You To Not Bring Chairs Of Any Sort. If You Must Bring A Chair please see our what chairs are allowed section below. .

We Strongly Encourage You To Not Bring Bags Of Any Sort. If You Must Bring A Bag, Please Abide By The Following:

– Small Purse Or Hand-held Clutch (Maximum Size: 4.5” X 6.5”)

– A Small Or Medium Sized Clear Plastic, Vinyl, Or Pvc Bag (Maximum Size: 12” X 6” X 12”)

– A Clear One-gallon Re-sealable Zip Top Bag (Maximum Is Freezer Size: 10” X 12” X 2”)

– A Clear Or Mesh Drawstring Bag

Yes. If you present your prescription, medication and a photo id at the festival gates, you will be allowed to bring it in with you. If you have dietary restrictions that require special snacks or beverages to be brought into the show, you may do so when presented with a doctor’s note at the festival gates.